Terms & Conditions

Last Updated: October 2026

Welcome to Bolubex Enterprise. By using this website or placing an order through our online store, you agree to the following Terms & Conditions.

1. About Our Website

Bolubex Enterprise provides customers with an online platform to browse and purchase skincare, beauty and personal-care products.

We aim to ensure that product information, descriptions and prices displayed on the website are accurate. However, product availability and information may change from time to time.

2. Product Information

Customers are encouraged to carefully review the product name, description, size, ingredients and recommended use before placing an order.

Not every product is suitable for every skin type. Customers should consider the information provided for each product and ask questions where necessary before purchasing.

3. Product Authenticity

Bolubex Enterprise is committed to providing genuine products sourced through manufacturers and trusted suppliers.

We also pay attention to product packaging and authenticity when sourcing our products.

4. Placing an Order

To place an order, customers can:

  1. Browse the available products.
  2. Select the products they wish to purchase.
  3. Add products to their cart.
  4. Proceed to checkout.
  5. Provide the required order and delivery information.
  6. Complete the available payment process.

An order may be subject to product availability and payment confirmation.

5. Prices

Product prices displayed on the website are subject to change.

The applicable price will be the price displayed when the order is placed, unless otherwise communicated due to an obvious pricing error or other exceptional circumstance.

Delivery fees may be charged separately.

6. Payment

Available payment methods are displayed during checkout.

Orders may require payment confirmation before processing or delivery.

7. Delivery

We offer delivery to selected areas in Sierra Leone and Lagos, Nigeria.

Delivery fees and estimated delivery times vary depending on the customer’s location.

For complete information, please refer to our Delivery & Shipping Policy.

8. Order Cancellation

If you need to cancel an order, please contact Bolubex Enterprise as soon as possible.

Cancellation may not be possible once an order has already been processed or dispatched.

9. Returns & Exchanges

Due to the sensitive nature of skincare, beauty and personal-care products, exchanges for a different product are generally not accepted.

There are also no refunds for goods purchased in good condition.

If you receive a wrong or damaged product due to an error by Bolubex Enterprise or shipping, you should contact us within 24 hours of receiving the order.

Please refer to our Return & Exchange Policy for complete details.

10. Customer Responsibility

Customers are responsible for:

  • Providing accurate contact and delivery information.
  • Checking product descriptions and sizes before ordering.
  • Asking necessary questions before payment.
  • Following the recommended use of products.
  • Providing accurate information required for delivery or pickup.

11. Skincare & Product Information

Information provided on our website is intended to help customers understand our products and their stated uses.

Customers should carefully review product information and instructions before use.

If you have specific concerns about your skin or health, seek appropriate professional advice before using a product.

12. Website Use

Customers must not use this website for unlawful purposes or attempt to interfere with its operation, security or functionality.

We reserve the right to restrict access to the website where necessary to protect the website, business or customers.

13. Website Content

Product images, descriptions, text and other content displayed on this website are provided for shopping and informational purposes.

We aim to keep information accurate and up to date, but product availability, packaging and other details may change.

14. Changes to These Terms

Bolubex Enterprise may update these Terms & Conditions when necessary.

Any updated version will be published on this page with the updated date.

15. Contact Us

If you have questions about these Terms & Conditions, please contact us.

WhatsApp / Phone: 033453407 / 075921063
Email: Boluwatifespecial@gmail.com

Bolubex Enterprise
5 Regent Road, PZ, Freetown, Sierra Leone